How Do I Process an Item that Doesn't Have a UPC or SKU Number

Can I process an item without a UPC or SKU?

In order to process an item through the app, it must have a UPC or SKU*. All of the information in the Smarter Sorting database is tied to an items UPC/SKU.  Without that identifier, it is impossible for us to return a recommendation for an item without a UPC. 

 

• If you are processing an item that is sold in your store, use your stores inventory system to pull the item's UPC or SKU* and manually enter that number on the  Scan Item screen.
• If you are processing a non-inventory item, please follow your organizations standard operating procedure for the processing of unknown items. 

 

*Note: SKU functionality is only available if your organization has shared SKU data with Smarter Sorting.