How Do I Report a Bug

Well, that's embarrassing, but we do actually want to know when our products are not functioning as expected. If there is a bug on your Back of Store or Back of Truck unit, this is how you report it.

I found a bug, how do I report it?

  To report a bug, click on the Help icon on your screen. Then, select Contact Us and follow up with a support call or send us a message explaining the issue you are facing. We’ll reach out via phone or email to help resolve the issue. 

 

Still stuck? Contact support or email support@smartersorting.com Either way it lands straight in our ticket queue.