How do I change my Product Intelligence Platform account information?

How do I change my password?

 

1. To change your password, click on Account in the top right corner of the screen
2. Then, click on Account Info, type in your old and new password under Change Your Password
3. Finally, click Reset Password.

Super easy, right?

Edit account information on the Product Intelligence Platform

 

I forgot my password, how do I reset it?

 

Click on ‘Forgot Password’ on the log-in page and complete the password reset process. 

Check your spam folder if you do not see an email.

 

How do I change my password?

 

Click on Account in the top right corner of the screen. Select ‘Account Info’ and under ‘Change your Password’ enter your old and new password. Select, ‘Reset Password’ and you are done

 

How do I change my email?

To change your email, click on Account in the top right corner of the screen. Click on Account Info, type in your new email under Profile, and click on Update Profile Information.

How can I change my billing contact or add a PO?

To update billing details, please reach out to Support (support@smartersorting.com) or Customer Success (cs@smartersorting.com).

 

If you are having problems or need additional assistance, please contact Support.