How can we help?
Answers for the portal, truck and store systems, or open a ticket with our team.
Getting Started
New to SmarterSorting? Set-up information and first steps.
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Back of Truck
Your Back of Truck system, operations, and troubleshooting.
16
Back of Store
Guides and answers for your Back of Store system.
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Portal
Portal.SmarterX.com and the Product Intelligence Platform (PIP).
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data.smartersorting.com
Uploads, corrections, and walkthroughs for data.smartersorting.com.
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Account & Billing
Invoices, pricing, and retailer program requirements.
Getting Started
Clear ×Albertsons requirements and FAQs
Costco requirements and FAQs
Does my product need to be registered in the Product Intelligence Platform?
How Do I Contact Smarter Sorting?
We have set hours for Support from 7 am to 8 pm Central Time Monday to Friday. We can be reached by phone, website, email, or chat.
How do I create an account?
How much does it cost to register a product with Smarter Sorting?
Product Intelligence Platform - Examples of the information needed to classify products
Product Intelligence Platform Statuses
Wegmans Requirements and FAQs
What are Smarter Sorting’s Data Attestation and Integrity Policies?
What is Smarter Sorting?
What is the contract procedure with Smarter Sorting?
Who is responsible for registering products for classification?
This article will help you determine how best to approach the registration requirement from retailers. Whether you are a big brand selling directly to retailers, a small specialty distributor, or somewhere in between, this article will provide your roadmap to success.
Can’t find what you need? Contact support and we’ll open a ticket for you.