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Adding full inventory pharmacy items (NDCs) on the Back of Truck System (BOTS/TruckSiS)

Adding pharmacy items (NDCs) on your TruckSiS unit is simple with our new RX flows.

Adding photo attachments using the Back of Truck System (BOTS/TruckSiS) mobile app

Prefer to use your phone instead of the scanner? This article will show you how to use your phone to add attachments to a stop.

Back of Truck System (BOTS/TruckSiS) Mobile app not showing active trip or preventing access to current stop.

Back of Truck System (BOTS/TruckSiS) Quickguide

Back of Truck System (BOTS/TruckSiS) User Guide

TruckSIS User Guide

Completing a Stop on Your Back of Truck System (BOTS/TruckSiS)

In this article we will go over the steps to complete a stop on the Back of Truck System (BOTS/TruckSiS).

Consolidating (CCIDs) on your Back of Truck System (BOTS/TruckSiS)

Learning how to consolidate waste on your TruckSiS is a snap with this video to talk you through the steps.

Cradlepoint Modem Setup Instructions

How to properly install a SIM card and plug the ethernet cord into the correct port for a Cradlepoint modem.

Creating an account on the Back of Truck System (BOTS/TruckSiS)

This article will walk you through creating an account on your TruckSiS device.

Dot Matrix printer re-alignment and how to load paper

Need to load paper into your TruckSiS dot matrix printer? Are you having issues and need to re-align?

Filling in Q&A on the Back of Truck System (BOTS/TruckSiS)

This article will walk you through filling in Q&A on your Back of Truck System (BOTS/TruckSiS)

Filling in trip notes on the Back of Truck System (BOTS/TruckSiS)

Need a place to put notes on your device. Good news, we made a place and we'll tell you how to write in your notes on a TruckSiS device.

How Do I Calibrate My Back of Truck System (BOTS/TruckSiS) Drum Scale

Every now and then the drum scale may get out of wack due to the constant movement around the Truck. These steps should get you back on the road.

How do I print out the label from the Back of Truck System (BOTS/TruckSiS) serial number?

The serial number of the Back of Truck System is necessary when support is trying to troubleshoot your system. Having this printed out in advance will be help us help you.

How do I replace the label roll in the Back of Truck System (BOTS/TruckSiS) label printer?

Time to change the labels, no problem. These step by step instructions will walk you through the process of getting the labels switched out.

How to print labels using the Back of Truck System (BOTS/TruckSiS)

This article will walk you through printing labels using your TruckSiS device.

How to sync trip data on the Back of Truck System (BOTS/TruckSiS)

This article will walk you through synching data on your TruckSiS device.

How to test the Back of Truck System (BOTS/TruckSiS) hardware and perform system diagnostics

If your unit is not working as expected, but you want to know more, we have included the ability to run diagnostics within the help menu.

My Back of Truck System (BOTS/TruckSiS) monitor is taking a long time to update when it has not been turned on for over a week

How to troubleshoot issues with the Back of Truck System monitor after it has been turned off for a week or more.

Printing Documents on your Back of Truck System (BOTS/TruckSiS)

Learn how to print documents using your TruckSiS device.

Scanning stop attachments on the Back of Truck System (BOTS/TruckSiS)

This article will walk you through scanning documents for your stop onto your Back of Truck System (BOTS/TruckSiS).

Sign in / out of your Back of Truck System (BOTS/TruckSiS) account

Just getting started on your Back of Truck System (BOTS/TruckSiS)? This doc will help walk you through signing in and out of your TruckSiS device.

Troubleshooting issues with the Back of Truck System (BOTS/TruckSiS) label printer

Is your TruckSiS label printer not working like it used to? Is it spitting blank labels or not even turning on? Walk through this troubleshooting guide to get get you back up and working.

Troubleshooting Touch Screen on BOTS

Troubleshooting Touch Screen on BOTS

Understanding Approvals on the Back of Truck System (BOTS/TruckSiS)

This video will discuss how approvals work when using the Back of Truck System (BOTS/TruckSiS).

Using the Back of Truck System (BOTS/TruckSiS) Mobile App

This short video will walk you through the functionality of the Back of Truck System (BOTS/TruckSiS) Mobile app in 2 minutes. Sam will go over viewing your stop and adding attachments to your stop.

Viewing and Completing My trips on the Back of Truck System (BOTS/TruckSiS)

Need help getting started on viewing and completing stops on the Back of Truck System? Look no further. This article will walk you through downloading your trip through completing it.

Where can I download the Back of Truck System (BOTS/TruckSiS) mobile app?

Looking for the Back of Truck System (BOTS/TruckSiS) app? Look no further. This article will walk you through downloading the app.