How can we help?

Answers for the portal, truck and store systems, or open a ticket with our team.

Getting Started

New to SmarterSorting? Set-up information and first steps.

Back of Truck

Your Back of Truck system, operations, and troubleshooting.

Back of Store

Guides and answers for your Back of Store system.

Portal

Portal.SmarterX.com and the Product Intelligence Platform (PIP).

data.smartersorting.com

Uploads, corrections, and walkthroughs for data.smartersorting.com.

Account & Billing

Invoices, pricing, and retailer program requirements.

data.smartersorting.com

About Smarter Sorting

Batch Upload

Corrections for battery use and location

Corrections for item type

Corrections for watt hours or lithium content

Corrections needed for concentration ranges

Corrections Needed for Flashpoint

Corrections needed for missing component

Costco Supplier Letter

Data.SmarterSorting.com - Information Needed to Classify

Data.SmarterSorting.com Retailer Walkthrough

How to edit items

Individual Product Upload

Smarter Sorting Sign-Up and Walkthrough

Can’t find what you need? Contact support and we’ll open a ticket for you.